Contact Lokal

Need help with your account, a purchase, a conversation or a booking? Get in touch with support.

General support

Let’s work it out.

Tell us what happened and include the relevant booking or order reference, if you have one.

This opens your email app. You can also copy the address above and email us directly.

Open Contact Support in the Lokal app to send a support request. For a problem with a conversation, account or content, use Report a Problem.

Never send passwords, verification codes or full payment-card details. If someone is in immediate danger, contact local emergency services.

For information about your data and how to make a privacy request, read our Privacy Policy.